In the News
Frontier Enhances Customer Experience with New Rewards Program
Frontier is increasing customer engagement by launching the communication company’s first-ever customer rewards program.
March 8, 2024
Frontier is increasing customer engagement by launching the communication company’s first-ever customer rewards program.
At the Raymond James investor conference, CFO Scott Beasley broke down the company’s ARPU growth into “three main buckets.”
Frontier Communications added a record 318,000 fiber subs in 2023 and achieved full year EBITDA growth for the first time in a decade.
Internet service provider Frontier Communications Parent calculated the difference between the time spent on customer care calls throughout 2023, and compared it with 2022, and found that it had reduced the number of calls by 2 million and saved subscribers a collective 50 years of time.
Four months after announcing the relocation of its headquarters to a 95,000-square-foot office complex in Dallas, Frontier Communications said it will pilot its new network-as-service (NaaS) at its flagship office building.
Fiber provider Frontier Communications is the first service provider in North America to deploy Nile’s network-as-a-service (NaaS) offering.
Frontier Communications is “Building Gigabit America.” One year ago, The Boys & Girls Club of the Brazos Valley was the very first organization to receive Frontier’s generous donation of high speed fiber Internet.
On Giving Tuesday (Nov. 28), Frontier Communications announced the company will donate high-speed fiber internet service to the Mill to improve educational and programming activities for youth, guests and the greater community.
Frontier Communications boasts a higher Net Promoter Score (NPS) for its fiber product compared to competitors like AT&T, Verizon and Lumen, according to New Street Research’s broadband trends report.
Frontier is donating high-speed fiber internet connections, equipment, and training to Tampa, FL-based Learning Alliance Corporation in support of Frontier’s mission to provide U.S. veterans with the structured training and resources they need to start a career in telecommunications.
As providers increasingly offer multi-gigabit speeds to customers, they need to make sure their Wi-Fi equipment can keep pace. Wi-Fi 7 technology enables them to do that and was a big driver in Frontier Communications’ decision to offer a Wi-Fi 7 router to its fiber customers.
Frontier Communications, a telecommunications service provider and the nation’s largest pure-play fiber provider, has donated high-speed fiber internet, new laptops, drones and microscopes to the Girl