Internet service provider Frontier Communications Parent calculated the difference between the time spent on customer care calls throughout 2023, and compared it with 2022, and found that it had reduced the number of calls by 2 million and saved subscribers a collective 50 years of time.

Four months after announcing the relocation of its headquarters to a 95,000-square-foot office complex in Dallas, Frontier Communications said it will pilot its new network-as-service (NaaS) at its flagship office building.

Fiber provider Frontier Communications is the first service provider in North America to deploy Nile’s network-as-a-service (NaaS) offering.