Internet service provider Frontier Communications Parent calculated the difference between the time spent on customer care calls throughout 2023, and compared it with 2022, and found that it had reduced the number of calls by 2 million and saved subscribers a collective 50 years of time.
Frontier Communications announced that it will relocate its headquarters from Norwalk, Conn. to Dallas, Texas.
Introducing, Giga— Frontier’s AI-driven chatbot that understands customers’ service needs and provides fast, personalized solutions, 24/7.
Frontier released its 2022 environmental, social and governance (ESG) report highlighting how the company is putting its purpose, Building Gigabit America, into action to drive its transformation.
Frontier took first place for speed and latency in its core markets, according to the Ookla® Speedtest® results for the fourth quarter of 2022. Customers also ranked Frontier the top-rated internet in California.
Frontier becomes the first major ISP to deliver network-wide 5 Gig fiber internet service.
Frontier publishes its first-ever environmental, social and governance (ESG) report to ink its commitment to building a sustainable and accessible digital society.
Frontier will ring the Nasdaq closing bell in celebration of its one-year anniversary relisting under the ticker symbol FYBR.
Melissa Pint has been appointed Chief Digital Information Officer and will lead the company’s digital transformation journey.
Frontier announces a multi-year partnership with Red Ventures to build digital capabilities to attract and serve new consumers as the Company expands its fiber footprint.