Frontier Stories

The “Us” behind a great U.S. Turnaround

This is the story of a great U.S. turnaround. It’s a celebration of how, in just four years, we worked together to transform Frontier from a bankrupt and broken legacy telephone business into the largest pure-play fiber internet company in the country.

This is a story about the ideas, approaches and attitudes that have powered our turnaround, and that continue to drive us to deliver outstanding service to our customers and connect more Americans to our high-speed fiber internet. At the core of our story are the people who work every day to Build Gigabit America.

This is a story about us, for us, and by us. It’s a celebration of what we’ve accomplished, of who we are, and of what’s next.

Hear from our CEO

It’s not every day you get the chance to leave a legacy—something lasting and powerful that will serve generations to come. Together, we’ve seized that chance.

When I joined Frontier in March 2021, we were a bankrupt company with a broken spirit and a tarnished reputation. At the same time, we knew we had a huge opportunity. We had fiber — the best technology for connecting homes and businesses, capable of transmitting data at the speed of light — and we served a market with enormous potential, with fiber penetration in the U.S. far behind that of other developed nations.

Fast-forward to today. Frontier is the largest pure-play fiber internet provider in the country and an industry leader. Our transformation is a credit to you, the builders of Gigabit America, who saw what this company could be and have worked relentlessly to make it a reality.